Contact Us

New appointments and help for your child:

Call: 650.688.3625 or
Email: help@chconline.org

650 Clark Way
Palo Alto, CA 94304

General inquiries and current client appointment changes:

Call: 650.326.5530 (Español 650.688.3650)
Fax: 650.688.0206
Email: info@chconline.org

Billing:

To make a payment or ask questions about your bill:

Call: 650.617.3803
Email: accounts@chconline.org

Medical records:

To make requests for medical records, including evaluation reports:

Call: 650.688.3614
Email: medicalrecords@chconline.org

Hours

Monday – Thursday 8:00 a.m. – 9:00 p.m.
Friday 8:00 a.m. – 6:00 p.m.
Excluding holidays

DIRECTIONS–PLEASE NOTE:

If you are traveling from 101 or traveling west on Sand Hill Road, Google maps is INCORRECT once you are on Sand Hill Road.  Do NOT turn onto Ronald McDonald House.  Please follow these directions once you are on Sand Hill Road:

Traveling West on Sand Hill Road:

Turn right on Clark Way.  (Do not turn right on Ronald McDonald House.)  Children’s Health Council will be on the right.


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