Emergency Phone Numbers24-hr Crisis Lines: 855.278.4204 (Santa Clara) | 650.579.0350 (San Mateo) | 415.781.0500 (San Francisco) | 800.273.8255 or Text BAY to 741-741 (National)

CHC During COVID-19: Services Are Available!

Learn more

Children's Health Council

CHC Winter Help Resources

Holiday greetings! This winter, our staff will be enjoying some well-earned down time with family and friends.

Our offices in Palo Alto and San Jose will be offering limited staffing from December 21, 2019 – January 1, 2020 and will have full coverage again beginning January 2nd.

We hope you too will enjoy time off from school and work, for rest, relaxation, fun and family.

Help During the Winter Holidays

If you need help right away, please see the Stress & Crisis Resources below.

If this is not a crisis situation—but a pressing issue that cannot wait for your specialist’s return on January 2nd—we will have an on-call clinician available to offer you some brief guidance. While the on-call clinician will not be intimately aware of your situation/family, they can help you with problem solving. Please call 650.617.3896. You can expect a return call within 12 hours.

If you need a refill on a prescription you already have, call 650.326.5530 and press option 4 and that will link you to our psychiatric on-call service.

Strategies to Help with Stress

We know also that this time can be stressful! Here are some strategies to help.


Crisis iconStress & Crisis Resources

Can’t wait until your appointment? Please refer to these 24/7 crisis lines for immediate help.